Feedback - MPA Dresden GmbH

If it’s better for you, it’s better for us! Your opinion is very important to us! Please take just 2-3 minutes of your time to fill in our questionnaire and have an active voice in the optimisation of our services.
1. How did you hear about MPA Dresden?	Internet Advertising Recommendation Competitors' documents
2. How often do you order from MPA Dresden?	rather seldom (once a month at most) quite often (once a month at most) frequently (at least once a month)
Mandatory field 3. In which specialist field of activity do you order from MPA Dresden?*	Fire extinguishing equipment and appliances Structural fire protection Rail vehicle manufacturing Furniture Engineering office IMO Cable Storage cabinets /safes
4. How satisfied are you with us?
In respect of reception by staff Very satisfiedDissatisfied
Telephone availability	sehr zufrieden zufrieden ok ausreichend unzufrieden
Friendliness of telephone contacts	sehr zufrieden zufrieden ok ausreichend unzufrieden
Personal manner	sehr zufrieden zufrieden ok ausreichend unzufrieden
Clarity and bindingness of information	sehr zufrieden zufrieden ok ausreichend unzufrieden
In respect of staff in their specialist field
Telephone availability	sehr zufrieden zufrieden ok ausreichend unzufrieden
Friendliness of telephone contacts	sehr zufrieden zufrieden ok ausreichend unzufrieden
Personal manner	sehr zufrieden zufrieden ok ausreichend unzufrieden
Clarity and bindingness of information	sehr zufrieden zufrieden ok ausreichend unzufrieden
Professional competence	sehr zufrieden zufrieden ok ausreichend unzufrieden
Problem solving competence	sehr zufrieden zufrieden ok ausreichend unzufrieden
Processing times	sehr zufrieden zufrieden ok ausreichend unzufrieden
Test report quality	sehr zufrieden zufrieden ok ausreichend unzufrieden
Price/performance ratio	sehr zufrieden zufrieden ok ausreichend unzufrieden
5. Would you recommend us?	Yes No I already have
6. Your position within your company:
7. Your company name:
8. Notes / recommendations:
Many thanks for your efforts!
Mandatory field Security question:* Please calculate 9 plus 6.	Please calculate 9 plus 6.